Estate Management and Home Watch Questions
Every answer comes from the founders who will visit your home.
The questions homeowners in Naples and Southwest Florida ask Coastal Luxe Concierge, grouped by topic.
Coastal Luxe Concierge offers estate care for Naples homeowners and the wider coast. Below are the estate management and home watch questions owners ask most, each answered once and in plain English.
Getting Started
Starting with Coastal Luxe Concierge takes one conversation.
Who will be my main point of contact?
One of the two founders is your main contact, and the same founder visits your home every time. You can always reach either founder.
How quickly will you reply to my call or message?
We reply within 24 hours. Our hours are 7am to 7pm, seven days a week, all year, and clients can reach us 24/7 for emergencies.
Are your services available all year?
Yes. We work year-round, seven days a week, whether your home is empty for the summer or you are here for the season. Before every storm season, our hurricane season plan is ready for your home.
Do you speak languages other than English?
Yes. Both founders speak Hungarian as well as English, so you can explain your home and your preferences in the language you prefer.
Do you manage rental properties?
No. Coastal Luxe Concierge serves private, non-rental homes only. We do not provide rental management, leasing or tenant placement.
More answers on this topic
- What does Coastal Luxe Concierge do for Naples homeowners?
- What makes Coastal Luxe Concierge different from other providers?
- How do I get started with Coastal Luxe Concierge?
- What happens after I send the form?
- What does the complimentary consultation include?
- Why do you not ask for my address or gate code in the form?
- Can I speak with Krisztina or Ibolya directly?
- What is the best way to reach you outside 7am to 7pm?
- What should I have ready for the consultation?
Pricing and Billing
Prices, add-ons and billing are explained in plain terms.
Do you offer monthly packages, single services, or both?
Both. There are three monthly packages, and you can also book add-ons, such as the Arrival Home Reset or grocery stocking, or hourly concierge errands on their own. All published package prices are on one page.
More answers on this topic
- How much does estate management cost in Naples?
- Is there a long-term contract?
- What does vendor coordination cost?
- Is the seasonal closing included in my package?
- What does concierge help cost?
- Which package is right for my Naples home?
- Why is there a price range instead of one price?
- Why does estate management cost more than basic home watch?
- Can I add services without changing my package?
- How do I pay for my package?
- Which package includes priority emergency and storm scheduling?
Home Care While Away
Visits, reports, trades and closings are covered here.
Are you a home watch company?
Yes, and more. Home watch is the foundation of our care, with scheduled visits and a photo report within 24 hours. Estate management and lifestyle concierge are built on top of it, so your home is cared for in both seasons.
More answers on this topic
- How is estate management different from basic home watch?
- What does estate management for seasonal homeowners include?
- Can I keep the pool, landscape and cleaning companies I already use?
- How do you decide how often my Florida home should be visited?
- Do you care for condominiums as well as single-family homes?
- What does a home watch visit in Naples include?
- How often should a seasonal home be checked?
- Will I receive photos after every visit?
- What is the difference between home watch and a house sitter?
- Why not just shut off the water and lock up the house?
- Does my insurance require home watch visits?
- Can you meet contractors at my Naples home while I am away?
- How do you choose the partners you coordinate?
- Will I approve costs before work begins?
- Do you do the repairs yourselves?
- How quickly can you book a tradesperson for my home?
- What do you do when you close my Florida home for the summer?
- What should my A/C and humidity be set to while the home is empty?
- How far ahead should I book my closing date?
- Do you handle the mail while I am up north?
- What happens on the first visit after I leave?
Storms and Emergencies
Storm plans and emergency help are explained calmly.
More answers on this topic
- What happens in an emergency when I am not in Florida?
- What happens to my Naples home when a hurricane is forecast?
- When should I set up a storm plan for my Florida home?
- How soon will you check my home after a storm?
- Will you help with my insurance claim after a storm?
- Is storm preparation included in every package?
- Can you put up my hurricane shutters?
Arrival and Concierge
Arrivals, stocking and requests are answered in one place.
More answers on this topic
- What can a personal concierge in Naples arrange for me?
- Do you do the cooking and the driving yourselves?
- How much notice do you need for a concierge request?
- Can I ask for help while I am staying in my Florida home?
- How do you remember my preferences?
- What is included in an Arrival Home Reset?
- Can you stock my fridge with my favorite brands before I arrive?
- How far ahead should I tell you my arrival date?
- Can you arrange my transfer from RSW or Naples Airport?
- Will my car be ready when I arrive?
- Can you prepare my home for guests who arrive before me?
Security and Trust
Your keys, codes and information stay protected.
How do you keep my keys, gate codes and alarm codes secure?
Keys, gate codes and alarm codes are kept in a code-locked safe at our registered office in Naples. Client information is kept confidential, and we never ask for codes or your street address in the website form.
More answers on this topic
Service Areas
Six cities are served, each with its own local answers.
More answers on this topic
- Which cities do you serve in Southwest Florida?
- Do you provide home watch on Marco Island?
- How does the Jolley Bridge affect storm plans for island homes?
- What do you check on waterfront island homes?
- Can you coordinate boat care at my dock?
- Can you stock my island home before I arrive?
- How do you handle access to my island condo building?
- Do you provide home watch in Bonita Springs and Estero?
- How do you handle guard gates and access lists?
- Can you look after a golf-course home that sits empty all summer?
- Do you care for Gulf-access canal homes?
- Can you look after my golf cart while I am away?
- Can you book dinner reservations during the busy season?
- Do you serve Fort Myers and Cape Coral from your base in Naples?
- How do you prepare Caloosahatchee riverfront homes for storms?
- What do you check on canal homes in Cape Coral?
- Can you coordinate boat lift and boat care?
- Can you time my arrival preparation to my RSW flight?
- Will the same founder visit my home every time?
More Questions
Every remaining question gets a personal answer within 24 hours.
Your question is answered personally within 24 hours.
Or write to us and ask the founders a question .
Your Home. Your Lifestyle. Our Care.